Return Policy ensures that you have a hassle-free experience if you need to return any product.
- Return Window: You have 14 days from the delivery date to return an item.
- Return Conditions: Items must be in their original packaging, unused, and in resellable condition. Softwares and items like E-books and Gift Cards cannot be returned.
- Return Process: To initiate a return, please contact our customer support team. Once approved, we will provide instructions for returning the item. You are responsible for return shipping costs unless the product is faulty.
- Exchange Option: If you prefer, we can offer a product exchange instead of a refund, depending on availability.
Refund Policy works under certain conditions:
- Refund Eligibility: Refunds are available for damaged, defective, or incorrect items. Requests must be made within 14 days of receiving the product.
- Non-Refundable Items: Softwares, Downloadable Products, E-books, Gift Cards, and personalized or clearance items are non-refundable.
- Refund Process: Once we receive your returned item and it passes inspection, we will process your refund within 5-7 business days. The refund will be credited back to your original payment method.
- Partial Refunds: In some cases, partial refunds may be granted for items that are not in their original condition.